We are committed to delivering high-quality educational content. However, we understand that sometimes plans
change. This policy outlines the conditions under which users may cancel their course enrollment and request
a refund.
2. Cancellation by Learners
Self-paced Courses:
You may request a cancellation within 7 days of purchase and before more than 20% of the course content has
been accessed.
No cancellations will be accepted once a certificate has been issued.
Live/Instructor-led Courses:
Full cancellation is allowed up to 48 hours before the course start date.
Cancellations within 48 hours of the start date are non-refundable, but you may request a reschedule or
course credit where available.
3. Refund Process
Approved refunds will be processed to the original payment method within 7–10 business days.
Any platform fees, taxes, or third-party transaction fees may be non-refundable.
In case of course bundles, partial refunds will not be granted unless explicitly stated.
4. Cancellation by Instructors or Platform
If a course is cancelled by the platform or instructor, enrolled users are entitled to a full refund or free
enrollment in a similar course.
5. No-Show or Incomplete Participation
Failure to attend or complete the course does not qualify for a refund.
Exceptions may be made for medical or personal emergencies, subject to documentation and approval.
6. Subscriptions (if applicable)
Monthly or yearly subscription plans can be canceled at any time.
Refunds for subscriptions are not issued once the billing cycle has started unless there is a platform error
or service outage.
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7. Contact for Refunds
To request a cancellation or refund, please contact us at [contact@webfab.dev] with your:
Full name
Course name
Email
Reason for cancellation
8. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be posted on this page with an
updated revision date.